New Patient Registration Form
All new patients are required to complete a patient registration form at their first consultation. You may print this form and bring it completed to the appointment.
To help us care for you our preference is for patients to complete and email this form together with their referral, xrays and medical history back to our rooms prior to their appointment. Alternatively you can bring the form and other medical information with you to your appointment.
Essendon Day Procedure Centre Admission Information
The healthcare facility is a fully accredited day procedure centre and has successfully achieved National Safety and Quality Health Service Standard certification.
At the Essendon Day Procedure Centre procedures are performed using local anaesthesia, or local anaesthesia with intravenous sedation (sometimes referred to as twilight anaesthesia). The anaesthetic will be administered by a specialist anaesthetist whose clinical privileges have been approved by the Medical Advisory Committee and verified by a number of regulatory bodies including AHPRA (Australian Health Practitioners Regulation Agency). The anaesthetist’s fees are partly claimable under Medicare and private health insurance. Following the procedure, highly trained and experienced nursing staff will provide post operative care.
Every effort will be made to inform you of any out of pocket fees or co-payments prior to the surgery date. The facility fee for the Essendon Day Procedure Centre must be paid on the day. Payments can be made by cash or EFTPOS. Where possible our staff will endeavour to claim the facility fee directly from your private health insurer.
For procedures undertaken at the Essendon Day Procedure Centre, the time of arrival will be detailed at consultation and confirmed a few days prior to admission.
Patient Discharge Information
All patients will receive postoperative instructions, emergency telephone numbers, a work and/or carer’s certificate upon request, gauze and an irrigating syringe if indicated. Discharge medications may be prescribed and must be taken as directed. Following a sedation anaesthesia patients must have a responsible adult to escort them and care for them at home. The patient carer details are to be included on the Admission Information Form.
Our staff can arrange a postoperative appointment for you. There is generally no charge for this visit.
Please call us if you need to change an appointment time.
The Australian Charter of Healthcare Rights is accessible online or on arrival at our rooms. In order to understand your rights and responsibilities go to www.safetyandquality.gov.au
An extract of our Complaints-Policy-Extract guidelines is attached for your information.
Management welcome opportunities to learn and be educated by patients and visitors. If you have an suggestion how we might improve our care or service for yourself, a relative or friend please contact our office on 93262666.